Get clear answers about behind-the-wheel driving lessons, permits, teen requirements, pickup and drop-off, cancellations, refunds, and booking with LLG Driving School.
We offer behind-the-wheel lessons for teens, adults, beginners, nervous drivers, returning drivers, international drivers, nannies, and au pairs in San Francisco and San Mateo County.
Yes. We teach at a calm, supportive pace based on the student's comfort and experience.
No. You need a California instruction permit or California driver's license to take lessons. A license from another state or country isn't enough on its own.
A private 2-hour lesson is $200. Packages range from $575 to $929. See Lessons & Pricing for every option.
No. Lessons build driving skills, but no school can guarantee a DMV test result or license.
Yes. Bring your original, valid California instruction permit or California driver's license to every lesson.
Yes, for ages 15½ to 17½. California requires a driver's education completion certificate before you can apply for a learner's permit.
Yes. If you're over 17½ but under 18, you can get a permit without driver's education or training certificates. You can't take the driving test until you turn 18.
Whoever books signs on our booking page. For a student under 18, a parent or legal guardian books, and both sign.
No. The parent must approve the addresses and remain reachable during the lesson.
We pick up in San Francisco and listed cities in San Mateo County. Enter your city or ZIP code on our Areas We Serve page to check. If your city isn't listed, we don't provide lessons there.
Not always. After you pay, we'll contact you the same day, usually within a few hours, to confirm your exact pickup and drop-off addresses, date, and time. If we can't pick up at that address, you get a full refund.
No. Travel between your confirmed pickup and drop-off is part of the lesson time.
Your lesson is confirmed after payment and written confirmation from LLG by email.
Yes, as a courtesy. You are still responsible for checking your lesson date, time, and location.
48 hours or more before the lesson: nothing is charged. You keep the lesson and book another day, or ask for a refund minus a $49.99 fee. With less than 48 hours' notice, or a no-show, LLG may charge a $29.99 late-change fee or count it as one used lesson. Until a late-change fee is paid, new lessons can't be booked.
Up to 30 minutes late, the lesson still runs but ends at the scheduled time. You are a no-show if you are more than 30 minutes late, cannot be found or reached, lack the required permit or license, or cannot safely begin. LLG may charge a $29.99 late-change fee or count it as one used lesson.
Yes, with LLG approval. A change made less than 48 hours before the lesson counts as a late change.
Yes. Each customer gets one courtesy reschedule by contacting LLG at least two hours before the lesson. No cash refund is given.
Yes, for lessons you haven't used and didn't cancel late. Every refund is minus a $49.99 fee. If we can't provide your lessons, you get everything back.
Lessons you've used are charged at the $200 single-lesson price, then the $49.99 fee comes off, and you get the rest back. Example: 10-hour package ($929), 1 lesson used: $929 − $200 − $49.99 = $679.01. Refunds go back to your card, usually within 10 business days.
No. LLG packages currently have no expiration deadline.
No. LLG does not use dash cameras or intentionally record lessons. Customers need written permission to record.
LLG may send booking, payment, reminder, arrival, and schedule messages. Reply STOP to stop texts or HELP for help. Stopping texts does not cancel a lesson.
LLG uses it to manage payments, bookings, lessons, service messages, safety, and legal requirements. See the Privacy Policy or email support@llgdrivingschool.com.
